Kentucky Auto Service arrived quickly to tow my vehicle and got my vehicle in for service repair the same day. I would recommend them to everyone.
Reviews
I have had them take care of my car a couple times now. They have always treated me fair and been very professional. They price repairs lower than competitors and do a better job in a more timely fashion.
Kentucky Auto Services & Towing are wonderful and have been helping me bring my car back to life for cheaper than anywhere else I could find. The staff is friendly and knowledgeable. They will keep getting my business for sure. I'm so glad I found this place.
Thank you for the fantastic review, Matthew! We're grateful for customers like you who appreciate our friendly service and expertise. It's great to hear that we've been able to help you with your car troubles while also offering competitive prices. We look forward to serving you again in the future!
Last night I broke down on the highway 2 hours from home. Waited two hours for another towing company only to tell me after the two hours they couldn’t come. I called you guys and within an hour. Brad had me towed and drove me an hour and a half home then I accidentally left my phone in his tow truck and he stopped and waited for me so I could get said phone he went above and beyond the dispatcher was very kind to me as well it was a exhausting experience but. They made it a lot better. Thanks again Brad
Joyce, thank you for sharing your experience with us. We are glad that Brad and our team were able to provide prompt and exceptional service during a stressful time. It's great to hear that Brad went the extra mile to ensure you had everything you needed. We appreciate your kind words and look forward to serving you in the future.
Have used them several times for repairs on different vehicles. Always reasonable prices and great service. They stand behind the work they do. Have had 5/6 vehicles there for repair and have been satisfied with the work they do. Will keep using them.
Thank you, Donald, for your loyal support and this amazing review! We're thrilled to know that you've been satisfied with our service every time you've trusted us with your vehicle repairs. Customer satisfaction is our top priority, and your words mean a lot to us. We look forward to serving you again in the future!
Thank you for the 5-star rating, Constance! We're thrilled to hear that you had a great experience with us. If you ever need any more assistance, feel free to reach out. We're here to help!
Quick turnarounds with service, fair prices, and quality parts! I’ve brought my ford focus here ever since I got it a year ago and it’s running much better than before. Grateful to Bobbie and her team.
Thank you, Mercy, for choosing us to care for your Ford Focus! We are delighted to read that you appreciate our quick turnarounds, fair prices, and high-quality parts. We will pass along your kind words to Bobbie and the team. It's rewarding to know that your car is running better than ever. We look forward to serving you again!
Thank you for your positive feedback, Vincent! We're glad to hear that your experience with us was a good one. We strive to provide excellent service to all of our customers, and we're happy that we hit the mark with you. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!
Thank you for the 4-star rating, Rudy! We appreciate your feedback and are glad you had a positive experience. If you have any suggestions on how we can make it a 5-star experience next time, we'd love to hear them!
Fantastic service, thank you!
Thank you for the fantastic review, MCA Claims! We're thrilled to hear that you had a great experience with our service. If you need any further assistance, please don't hesitate to reach out.
Huge shout-out to this place! I had a rental car due on me and they came out as part of the agency's roadside assistance. I left the keys with a security officer at the property I was on. There was a misunderstanding with security, but their guy worked it out and got the car back to the agency. If you need a tow, these are the people! 👏🏼
Thank you for the fantastic review, Eroica! We are thrilled to hear about your positive experience. Our team takes pride in providing top-notch service and it's great to know that we were able to help with your rental car situation. If you ever need towing assistance in the future, don't hesitate to reach out. Thank you for choosing our service!
They were awesome people, our car ran out of gas and they came to tow it and put fast in it!!! Mike was a super nice guy as well!!
Thank you for the positive review, Goat Boy! We are thrilled to hear that you had a great experience with us. Mike will be delighted to read your kind words. If there's anything else we can help you with, please don't hesitate to reach out. Safe travels!
I called for a tow, and the RAV4 needed a new sensor. These guys took care of us quickly, professionally and cost efficiently. I will definitely be using them again.
Thank you for sharing your experience, Jen Rose! We are thrilled to hear about the excellent service you received during your recent visit. Our team works hard to ensure a smooth and efficient towing process for our customers. We appreciate your support and look forward to serving you again in the future!
Replaced my transmission for half of what was quoted elsewhere. They were upfront and great to work with.
Thank you for the 5-star review, Eric! We are thrilled to hear that you had a great experience with us and that we were able to save you money on your transmission replacement. We strive to provide upfront and transparent service to all our customers. We look forward to serving you again in the future!
Dear Susan, thank you for the excellent rating! It's truly gratifying to know that you had a positive experience with our company. We strive to deliver outstanding service to all of our customers, and your feedback reinforces our commitment. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you for the 5-star review, Blake! We're thrilled to hear you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you for giving us a perfect rating, OB! We're thrilled to learn that you had a fantastic experience with us. We aim to provide exceptional service to all our customers, and we're glad that we hit the mark with you. We look forward to serving you again in the future!
Fantastic! From the driver giving me a quote, to getting me in that day so I could get home...the very best service I have had! Thank you!
Thank you Karen for the 5-star rating! We're pleased to hear that you had a fantastic experience. Your satisfaction is our priority, and we strive to provide top-notch service from start to finish. We appreciate your kind words and look forward to serving you in the future!
They towed my car and they fit me in last minute! My car emergency could have been way worse. They didn't charge an arm and a leg either when it turned out to be something simple. Thanks again!
We're so glad we could help you out when you needed it, Jay! Our team is always here to make stressful situations a little less overwhelming. Thank you for choosing us and for taking the time to share your kind words.
Nice lady on phone..they got me in quick for a repair
Thank you for leaving us such a great review, Jamie! We are thrilled that you had a positive experience with us. It's always our goal to provide excellent service and get our customers back on the road as quickly as possible. We appreciate your feedback and look forward to serving you again in the future.
Service was amazing. Mike was quick picking up my car, very professional, and extremely helpful. Will definitely call them again for any of my towing needs. Would recommend them to all! Thank you KY AUTo! And thank you Mike T.
Thank you for the 5-star review, Tina! We're thrilled to hear about your amazing experience with our service, especially with Mike. Your recommendation means the world to us. We'll always be here to help with any of your towing needs. Thank you for choosing KY AUTo!
Left my car with a small transmission leak and it took a day and a half for them to actually look at my car. Very minor repair. Li will continue to use their service but the wait time must improve.
Dear Jim, thank you for your feedback and loyalty. We apologize for the delay in servicing your car and the inconvenience it caused. Please be assured that we are working on improving our wait times. We appreciate your continued support and look forward to serving you better in the future.
Needed to replace spark plug, coil, and oil change. Quick response. Worked me in. Courtesy ride to work. Friendly, knowledge employees.
Thank you for the 5-star review, Jenny! We're thrilled to hear about your positive experience with us. Our team takes pride in providing exceptional service, and we're glad we were able to meet your needs efficiently. We hope to see you again soon!
Thank you for this glowing 5-star review, Albert! We take pride in providing exceptional service to our customers. Your kind words mean the world to us. We look forward to serving you again soon!
Service was great, especially the person that came to pick my car up, friendly, and helpful… will recommend it to anyone… and the garage that he took my car great service and price that I can afford and they fix my car in few hours.. Great service
Thank you, Nedzada, for recommending our service! We pride ourselves on offering great customer service from start to finish. It's fantastic to hear that our team member made a positive impression and that you were pleased with the repair process at the garage. We appreciate your kind words and look forward to assisting you again in the future!
I have a 1966 Mustang and them real particular about who works on it. I had them replace the ball joint for me and it was cheaper than unexpected it to be which is always a plus. I will be using them again. Bobby was very helpful and it's nice to know there's a female in the company.
Thank you for entrusting us with your beloved Mustang, Jamie! We're delighted to hear that you had a positive experience with us and that Bobby provided excellent service. We look forward to assisting you again in the future.
Call elsewhere for a tow ,find a true 24 hour tow service that answer's ,poor business ethic's
Thank you, Anthony, for your 5-star rating! We appreciate your feedback and are thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know!
Great job by Bobbie
Thanks for the 5-star review, Mike! We're thrilled to hear that Bobbie provided you with great service. We'll be sure to pass along the kind words. Let us know if there's anything else we can do for you!
Thank you for the 5-star review, Lex Marie! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!
Dear Tracie, thank you for your 5-star rating! We strive to provide the best experience for our customers and are happy to hear that you are satisfied with our service. If you have any further questions or need any assistance, please don't hesitate to reach out. We are here to help!
Thank you, Mel B! We're thrilled to hear that you had a great experience with us! It's our top priority to provide excellent service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Thank you Michelle for the 5-star review! We are thrilled to hear that you had a positive experience with us. We strive to provide excellent service to all our customers. If you have any further questions or feedback, please don't hesitate to reach out. We look forward to serving you again soon!
Their team has been honest, and professional every time we have worked with them over the past 20 or so years!
Thank you Timothy for your continued support! It's great to hear that you've had positive experiences with our team over the years. We appreciate your kind words and look forward to serving you for many more years to come!
These guys deserve 5 star status and a sincere thank you for their efforts Sunday evening. Hats off to the driver and the boss man for their time with my unexpected truck issue and the willingness to help me. It meant a lot to offer your kindness. Chris and Robby, thank you so much. Very appreciated.
Steve, thank you for taking the time to let us know about your recent experience with our team. We are thrilled to hear that we were able to provide you with the excellent service that we strive for! We will make sure to pass along your kind words to Chris, Robby, and the rest of the team. Thank you again for choosing us!
My car broke down 82 miles from home, these folks came and towed it back. Great job.
Thank you Lee for your awesome review! It makes our day to hear that you think we did a great job helping you out with your car. Your feedback means the world to us and we're always here to lend a hand whenever you need it!
Great customer service
Thank you for the fantastic rating, Terry! Your kind words about our customer service brightened our day. We pride ourselves on providing exceptional service to all our customers. Please feel free to reach out if you need anything else!
Yes I love you guys can say a lot about you guys love how real the employees is
Thank you, Tyron, for the amazing feedback! We are thrilled to hear that you appreciate our team's genuine approach. Your support means the world to us!
My fiancé went and got her car done, it was fast and excellent service. Everyone was communicative and friendly, extremely helpful as well!
Thank you for taking the time to write such a wonderful review, Joshua! We are thrilled to hear that your fiance had a great experience with us. Our team prides itself on providing excellent service, and it's fantastic to know that we met your expectations. We appreciate your kind words and look forward to serving you in the future!
My engine light came on. I am new to elsmere. I got the car there. They were wonderful. Took their time and really figured out it was a few issues. I was glad. I dont want any issues. They were able to fix it same day. My children live in South Carolina. I was scared, alone. They are Truely God sent. Fixed my issues quick . I cant say enough good about them. Especially the nice man that did the work. He was polite and kind. Best place in the world if you have car issues.wish I could give them 100 stars. Constance latini
Thank you, Connie, for your heartfelt review! We are thrilled to hear about your exceptional experience with us. It warms our hearts to know that our team provided you with the top-notch service you deserve. Your kind words mean the world to us - we are always here to help you with any car issues you may have.
Thank you for the 5-star rating, Savy! We're thrilled to hear that you had a great experience with us.
Thank you for the 5-star rating, Savy! We're thrilled to hear that you had a great experience with us.
Having owned multiple Mercedes Sprinters, and having had horrible experiences with smaller shops in the past, I was a little scared to leave my van here. Mercedes diesel is a whole complicated thing as many people know. Especially when it comes to DPF and AGR issues. Many dedicated diesel shops won't even touch a Mercedes Sprinter DPF issue. I could not be more satisfied. These guys did the same job for $1,700 that the Mercedes dealership was literally going to charge me $10K+ for. The van isn't even worth $10K. I will definitely be back and I highly recommend them.👊🤘
Thank you for the kind words, John! We're thrilled to hear about your positive experience with us. Providing exceptional service at a fair price is what we strive for. We appreciate your recommendation and look forward to serving you again in the future. Hint: we're always here to help with your Mercedes Sprinter needs! 👊🤘
Well I didn’t need a tow or anything, however, I was delivering fuel to the UDF on Dixie highway and there was a snow pile over my drops. While trying to find and dig them out, Colton or Colben….im really sorry I forget your name, stop and helped me out. I really appreciate that driver going out of his way to make my night easier and quicker. I offered to buy him some food or drinks but he said there was no need. I will definitely call when I need a tow!
Thank you, Carl! Our drivers go the extra mile to help, even without a tow request. We're glad Colton made your night easier. Just give us a call when you do need a tow and we'll be there!
Faster than expected, courteous, respectful and professional.
Thank you for the kind words, De'Entre! We're thrilled to hear that you had such a positive experience with us. Our team takes pride in providing fast and professional service to our customers. If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to help!
Their employees was very responsive and respectful. Management was very helpful, and friendly. They take pride in the work. Very responsive too questions you made have.
Thank you for your glowing 5-star review, Frank! We're delighted that you had such a positive experience with us. Our team takes great pride in providing exceptional service and ensuring our customers feel valued. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
This place has been great and cheap labor.
Thank you, Catherine, for your wonderful review! We are delighted to hear that you have had a great experience with us. We take pride in providing high-quality services at affordable prices. Your satisfaction is our utmost priority. We look forward to serving you again soon!
I have used ky auto a few times. I have nothing bad to say. They are always up front with the problems and the time line to fix the problems . They do great work and there towing service They offer is handy and always quick to pick up your vehicle. I highly recommend their service.
We're thrilled to hear about your positive experiences with us, Josh! It's great to know that you appreciate our upfront communication, efficient service, and reliable towing options. Thank you for recommending us – we genuinely appreciate your support!
Car broke down this afternoon and I got a tow from Kentucky Auto Service & Towing through AAA. Driver was so careful with my car, it was incredible. Freezing cold weather and he got down on the ground to make sure my car did not get damaged getting pulled up onto the flatbed. So grateful for his amazing service!
Neil, thank you for sharing your experience! Our team strives to provide top-notch service even in challenging weather conditions. We're glad our driver took such great care of your car. We appreciate your kind words and look forward to helping you again in the future!
